Refund & Returns Policy

 Refunds & Returns Policy

At Verdant Blossoms, we want to ensure you are completely satisfied with your purchase. Below is our refund and return policy:

1. No Exchanges or Returns

Due to the nature of our personalized products, including clothing, tote bags, mugs, and other items, we do not accept exchanges or returns. All orders are processed on demand and are considered final.

2. Issues with Your Order

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. You will need to provide photographic evidence of the damage or error so we can assess the situation and offer you an appropriate solution.

3. How to Report a Problem

To begin the claims process for issues with your order, you can use the email info@verdantblossoms.com or the chat feature on our website. Be sure to include your order number and photos showing the issue.

4. Refunds

If your claim is accepted, we will notify you once we have received and evaluated the item. If the refund is approved, it will be automatically processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your claim and you have not received your refund, please contact us.

5. Contact

For any inquiries regarding our refund and return policy, feel free to use the email info@verdantblossoms.com or the chat feature on our website.